opus1.io demo (7/2022)

SUMMARY

Sam, CEO of Opus1.io, demonstrates a web-based platform for music schools, showcasing online scheduling, billing, self-enrollment, recitals, and automation features for admins, teachers, and parents (33 words).

CORE INFORMATION

Opus1.io is a fully web-based platform designed for managing music schools, eliminating the need for native apps and allowing access via phones, tablets, or computers for admins, teachers, customers, and staff. It supports customizable branding with logos, colors, and backgrounds, serving as a client portal without replacing the main website. Key business settings include locations such as student homes (with zoning for areas like north/south/east/west to optimize teacher travel), online lessons (crucial post-pandemic, with teachers available for online-only, in-person, or hybrid), physical studios (multiple with rooms, equipment descriptions, applicable services, and social media integrations), and event venues for recitals, concerts, or festivals. Location management handles closures for holidays efficiently, automatically marking lessons as closed to avoid manual cancellations, and includes open hours, addresses, and reviews from Yelp/Google.

Services in Opus1.io cater to music schools by supporting private and group lessons, broken down by instrument (e.g., guitar), duration (30, 45, 60 minutes), and types like makeups, regular, or trials for differentiated reporting on conversions, enrollments, and teacher roles (e.g., subbing). Each service has unique terms, pricing, colors, photos, and descriptions, with batch updates for easy setup. Recital management is a standout feature: admins create events with multiple sessions, assign staff (accompanists, stage managers), track student status (enrolled, checked-in, declined), customize attributes (piece, composer, duration, instrument, backing tracks), and generate dynamic QR code programs linking to locations without printing. Teachers or students can self-enroll with/without payments, making it a game-changer for schools.

Client and teacher management is comprehensive: clients are organized by family with individual accounts (e.g., parents and kids linked, showing who's paying, taking lessons, and managing accounts), statuses (member, prospect, etc.), and notes for CRM-like functionality. Billing automates monthly invoices based on per-lesson or flat fees, handling variable lesson counts due to holidays/absences, with autopay, split payments (e.g., 50/50 for divorced parents), third-party payers, discounts (sibling, temporary, expiring), late fees, and low-balance reminders. Teachers have limited access to their students' info (names, ages, schedules, bios without full names for privacy), payroll calculations (hours, rates for lessons/breaks/availability), file sharing for music sheets/videos/notes, and time-off requests that auto-block schedules and notify managers for subbing.

IDEAS

Web-based access eliminates app downloads for all users on any device.
Custom branding with logos and colors creates personalized school portals.
Home locations zoned by areas optimize teacher travel efficiency.
Online lessons support hybrid teaching models post-pandemic.
Multiple physical locations with rooms detail equipment and services.
Event locations manage recitals and concerts seamlessly.
Services differentiated by instrument, duration, and type aid reporting.
Recital modules track student status and generate QR programs.
Family accounts link parents and kids for clear management.
Automated billing handles variable monthly lesson counts dynamically.
Makeup credits issued instantly upon eligible cancellations.
Teacher tags categorize skills like languages and exams.
Self-enrollment from websites streamlines new student onboarding.
Conversion reports track trial lesson success rates.
Batch updates reassign lessons for teacher absences quickly.
Smart waitlists notify users of availability openings.
File sharing within platform exchanges lesson materials securely.
Time-off requests auto-block schedules and facilitate subbing.
SMS batching targets specific student groups efficiently.
Payroll calculations consider breaks and makeup payments.
Promotion campaigns use special links for discounts.
Proposals hold spots and allow self-signup for prospects.
Attendance tracking integrates with automated emails.
Sibling discounts apply automatically to family subscriptions.
Late cancellation policies enforce studio rules transparently.

INSIGHTS

Automation scales music schools by reducing manual administrative tasks.
Self-service features empower parents, minimizing staff intervention.
Dynamic scheduling prioritizes teacher efficiency and student convenience.
Integrated CRM fosters better client relationships and retention.
Recital tools transform event management from manual to effortless.
Billing flexibility accommodates diverse family payment structures.
Privacy controls build trust in teacher-student interactions.
Batch communications enhance targeted marketing and notifications.
Conversion tracking informs strategies for trial-to-regular enrollments.
Subbing systems ensure continuity without disrupting lesson flow.
File sharing centralizes resources, improving lesson preparation.
Waitlist intelligence captures demand without overbooking.
Payroll transparency motivates teachers with clear earnings previews.
Policy enforcement via system prompts reduces disputes.
Mobile optimization broadens accessibility for busy families.

QUOTES

"nobody wants to download more apps you can access everything from the web including your phone your tablets"
"we support different types of locations home location so that would be the home of the students"
"online support for online lessons so this has become very important within the past couple of years especially"
"we have a very elaborate way to and efficient way to deal with location closures for holidays"
"the beauty of all this is at the end when your resale is ready you can lock it and you can have a qr code"
"you want to be able to differentiate them you want to be able to run reports on conversions on trials on enrollments"
"each individual have their own account and we know who's taking lessons who is paying for them"
"all the payments are on autopay all the subscriptions on autopay by default with payment reminders"
"the system will notify the parents that they need to accept the terms and conditions and bother them until they do"
"people will literally be booking trial lessons if you offer trial lessons obviously you don't have to"
"cancellations and makeups are usually the one of the highest and biggest pain point for music schools"
"you can end up with 90 of your trials being self-enrolled and 90 of your cancellation being self-canceled"
"teachers can run their own payroll so we support payroll probably not gonna talk a lot about a lot about it"
"the goal here is not to replace google drive or other companies that do that much better than us"
"parents love this they're getting an overview of how the kids are doing they know what their homework is"
"as soon as you approve the request the schedule gets blocked so nobody can book lessons at that time anymore"
"in the email that the parents receive we don't just tell them angela will be your sub we show them the photo"
"you can sms 100 people right there and we're targeting the students here but obviously most students are going to be kids"
"if somebody tells you i would like to be notified when that teacher time opens up because maybe they're completely full right now"
"we'll calculate how many hours and based on different rates whether you pay your teachers for their availability"

HABITS

Run music school with thousand students across three locations.
Use platform for self-enrollment and self-rescheduling daily.
Customize branding and settings for personalized portal use.
Zone home locations to assign teachers efficiently by area.
Schedule online and in-person lessons based on teacher availability.
Generate dynamic recital programs via QR codes automatically.
Break services by instrument, duration, and type for reporting.
Track family accounts linking payers and lesson-takers clearly.
Automate monthly invoicing with autopay and reminders.
Issue makeup credits immediately for eligible cancellations.
Tag teachers by skills like languages and exam provisions.
Encourage trial lesson bookings from website call-to-actions.
Monitor conversion reports for trial lesson success weekly.
Batch update lesson locations for teacher absences promptly.
Share files like music sheets between teachers and students.
Submit time-off requests to block schedules in advance.
Send batch SMS to targeted student groups regularly.
Calculate teacher payroll including breaks and makeups.
Run promotion campaigns with special links periodically.
Send proposals to prospects for self-signup and payments.

FACTS

Platform used by school with thousand students in Silicon Valley.
Supports multiple locations including homes, online, studios, events.
Recitals can have multiple sessions with assigned staff roles.
Family accounts connect up to four members with roles.
Billing generates invoices dynamically for variable lesson counts.
Teachers see only initials for privacy when browsing availability.
Conversion reports show 100 trials in last 30 days example.
Makeup limits configurable like two at a time or time expiry.
File sharing includes music sheets, videos, PDFs, tabs.
Batch SMS targets account managers for kid notifications.
Smart waitlist auto-notifies and allows self-enrollment.
Payroll calculates rates for availability, blocks, breaks, lessons.
Promotion links enable free trials or registration discounts.
Attendance prompts automated emails for ongoing spot signup.
Sibling discounts apply automatically to subscriptions.
Late fees assessed automatically after due date.
Mobile optimization adapts to screen sizes dynamically.
Time-off approvals notify and block schedules instantly.
Subbing shares previous lesson notes and files.
Proposals hold spots with expiry for unconfirmed bookings.

REFERENCES

Opus1.io platform for music school management.
Silicon Valley music school with 1000 students, three locations: Opus on Music Studio.
Santa Clara recital hall at Sonic University (likely typo for Sonos or similar).
Yourself Hall for events (possibly recital venue).
BRMS exam (likely ABRSM for music exams).
Google Drive for advanced file sharing comparison.
Yelp and Google reviews integration.
Zoom IDs for online lessons.
QR codes for recital programs.
SMS capabilities (US-only currently).
Knowledge base with tutorials and resources.
Support chat within app with team members like Sam or Will.

HOW TO APPLY

Access platform via web on phone, tablet, or computer without downloading apps.
Customize branding by uploading logo, background, and selecting colors in settings.
Add locations: create home types with zone names for teacher assignment.
Set up services: break by instrument, duration, and type like trial or makeup.
Configure recitals: schedule events, assign sessions, enroll students, generate QR programs.
Manage clients: link family members in accounts, assign payers and managers.
Automate billing: set subscriptions to autopay with per-lesson or flat fee pricing.
Enroll new students: integrate booking buttons on website for self-trial lessons.
Handle cancellations: allow self-cancel with policy prompts and makeup credit issuance.
Book makeups: use credits to self-schedule with same or alternative teachers.
Tag teachers: categorize by languages, instruments, exams for easy filtering.
Share files: upload music sheets or notes and send to students securely.
Submit time-off: teachers request dates, auto-block schedule upon approval.
Batch update lessons: reassign locations or teachers for absences via filters.
Send batch SMS: select students by service or location and notify instantly.
Run payroll: calculate teacher earnings based on hours, rates, and breaks.
Set promotions: create special links for discounts or free trials.
Track conversions: review reports for trial lessons and follow up prospects.
Use waitlist: add users for notifications when preferred slots open.
Send proposals: hold spots for prospects and allow self-signup online.

ONE-SENTENCE TAKEAWAY

Opus1.io automates music school operations for scalable efficiency and enhanced user experience.

RECOMMENDATIONS

Integrate self-booking on website to boost trial lesson enrollments.
Automate billing with autopay to minimize payment follow-ups.
Use batch updates for quick handling of teacher absences.
Implement recital QR programs to eliminate manual printing.
Tag teachers by skills for targeted student matching.
Encourage makeup self-booking to reduce administrative workload.
Set family accounts linking payers and kids clearly.
Run conversion reports weekly to track enrollment success.
Share lesson notes via platform for better parent engagement.
Configure makeup limits to prevent policy abuse.
Send batch SMS for targeted recital or review reminders.
Use smart waitlists to capture full teacher slot demand.
Calculate payroll transparently to retain motivated teachers.
Offer hybrid online/in-person options for broader reach.
Generate proposals for prospects to enable self-signup.
Zone locations to optimize teacher travel and scheduling.
Differentiate services by type for accurate reporting.
Block schedules automatically on time-off approvals.
Include teacher bios in sub notifications for parent comfort.
Promote via special links for seasonal discounts or trials.

MEMO

In the fast-paced world of music education, managing a school efficiently can make or break success. Sam, the CEO and founder of Opus1.io, a Silicon Valley-based innovator who runs his own music studio with 1,000 students across three locations, unveils a transformative web-based platform designed exclusively for music schools. Completely accessible without native apps, Opus1.io allows admins, teachers, parents, and students to handle scheduling, billing, enrollments, and more from any device, optimizing for mobile and tablet use with modern responsive technology. This portal doesn't replace your website but enhances it as a branded hub for client interactions, complete with custom logos, colors, and backgrounds.

At its core, the platform excels in location and service management tailored to music instruction's unique needs. Locations range from zoned home visits to prevent cross-town teacher travel, to vital online lesson support—especially post-pandemic—with hybrid options, physical studios detailing rooms and equipment, and event venues for recitals. Services break down private and group lessons by instrument, duration, and type (trials, regulars, makeups), enabling precise reporting on conversions and enrollments. A standout feature is the recital module, where admins schedule multi-session events, assign staff like accompanists, track student statuses, and generate dynamic QR-coded programs linking to venues, eliminating manual printing and self-enrollment hassles.

Client management feels intuitive, treating families as interconnected units with individual accounts for parents and children, clarifying payers, lesson-takers, and managers—even in complex setups like divorced parents splitting bills 50/50 or third-party payers. Billing automates everything: dynamic invoices for variable monthly lessons due to holidays, autopay defaults, sibling discounts, expiring promotions, and late fees, ensuring 95-98% of payments process seamlessly. Self-enrollment from website buttons streamlines trials, prompting terms acceptance and notes for teachers, while conversion reports track outcomes, automating follow-ups for available spots.

For teachers, access is limited to their students for privacy, showing schedules, payroll previews (factoring lessons, breaks, availability), and secure file sharing for music sheets or videos. Time-off requests auto-block calendars, facilitating subbing with shared lesson notes, while batch updates reassign lessons for illnesses—switching to online or substitutes with photo bios in notifications. Parents self-handle cancellations and makeups with policy-guided credits, booking around optimal teacher slots to avoid schedule holes, all while admins use batch SMS for targeted communications like recital sign-ups.

Ultimately, Opus1.io scales music schools by automating pain points like cancellations and subbing, fostering parent convenience through self-service, and providing CRM-like insights via reports on attendance, credits, and revenue. With features like smart waitlists and promotion links, it empowers growth without proportional staff increases, as Sam's own school demonstrates through high trial volumes and effortless operations. For music educators seeking to thrive in a digital era, this platform promises efficiency, engagement, and expansion.